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⚠️ Slip & Fall · IA

Customer Slip and Fall Insurance Claim in Des Moines, IA

A customer slips, trips, or falls on business premises and files a liability claim. Under Iowa Code §507B.4, Des Moines businesses have 10 years to pursue underpaid claims. 10-year SOL for written contracts.

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⚠ Not legal advice. Informational only. Consult a licensed Iowa attorney for your situation.

Iowa Law · Customer Slip and Fall

StatuteIowa Code §507B.4
Time Limit10 years from date of loss
CityDes Moines, Iowa
Key Note10-year SOL for written contracts.
What's Typically Covered
  • Medical payments
  • legal defense
  • settlement up to liability limits.
What Insurers Commonly Deny
  • Intentional harm
  • claims above policy limits.
How to File a Customer Slip and Fall Claim in Des Moines, IA
1
Document everything immediately — Photograph and video all damage before any cleanup or repairs. Preserve every receipt, invoice, and financial record related to the loss.
2
Notify your insurer promptly — Most Iowa policies require notice within a specific timeframe. Under Iowa Code §507B.4, late notice can be used to contest coverage. Report by phone and follow up in writing.
3
Submit a sworn proof of loss — File an itemized proof of loss within the time specified in your policy. Keep a dated copy. This document is your formal demand for coverage.
4
Request the adjuster's line-item breakdown — You are entitled to a written itemization of how your settlement was calculated. Compare each line against your own contractor estimates and policy language.
5
Dispute in writing if underpaid — Cite the specific policy clauses that support a higher amount. 10-year SOL for written contracts. You have 10 years from the date of loss.
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Des Moines Claim Timeline

  • Report claim promptly
  • Submit proof of loss per policy
  • File suit within 10 years
  • Bad faith: Iowa Code §507B.4

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Frequently Asked Questions — Customer Slip and Fall in Des Moines, IA
How long do I have to file a customer slip and fall insurance claim in Des Moines?

Under Iowa Code §507B.4, Des Moines businesses generally have 10 years from the date of loss to pursue a bad faith action. Your policy may also require prompt notice (typically 30–60 days) and a sworn proof of loss within a shorter window. 10-year SOL for written contracts. Consult a licensed Iowa attorney for your specific timeline.

What should I do immediately after a customer slip and fall at my Des Moines business?

1) Ensure safety and contact emergency services if needed. 2) Photograph and video all damage before any cleanup. 3) Notify your insurer promptly — late notice can be used to contest coverage. 4) Preserve all damaged property until your adjuster inspects it. 5) Keep all receipts for emergency mitigation, repairs, and any temporary relocation costs.

Can my insurer deny my customer slip and fall claim in Iowa?

Yes — common denial reasons for customer slip and fall claims include: Intentional harm, claims above policy limits.. If your claim is denied, request the specific policy provision in writing. Under Iowa Code §507B.4, insurers must provide a written explanation citing the exact exclusion. You have the right to dispute any denial.