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Vehicle Hits Customer / Pedestrian Insurance Claim in Baltimore, MD

A company vehicle strikes a customer, pedestrian, or bystander causing injury. Under Md. Ins. Code §27-301, Baltimore businesses have 3 years to pursue underpaid claims. 3-year SOL — act quickly.

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⚠ Not legal advice. Informational only. Consult a licensed Maryland attorney for your situation.

Maryland Law · Vehicle Hits Customer / Pedestrian

StatuteMd. Ins. Code §27-301
Time Limit3 years from date of loss
CityBaltimore, Maryland
Key Note3-year SOL — act quickly.
What's Typically Covered
  • Commercial auto liability covers bodily injury to third parties.
What Insurers Commonly Deny
  • Driver operating outside scope of employment.
How to File a Vehicle Hits Customer / Pedestrian Claim in Baltimore, MD
1
Document everything immediately — Photograph and video all damage before any cleanup or repairs. Preserve every receipt, invoice, and financial record related to the loss.
2
Notify your insurer promptly — Most Maryland policies require notice within a specific timeframe. Under Md. Ins. Code §27-301, late notice can be used to contest coverage. Report by phone and follow up in writing.
3
Submit a sworn proof of loss — File an itemized proof of loss within the time specified in your policy. Keep a dated copy. This document is your formal demand for coverage.
4
Request the adjuster's line-item breakdown — You are entitled to a written itemization of how your settlement was calculated. Compare each line against your own contractor estimates and policy language.
5
Dispute in writing if underpaid — Cite the specific policy clauses that support a higher amount. 3-year SOL — act quickly. You have 3 years from the date of loss.
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Baltimore Claim Timeline

  • Report claim promptly
  • Submit proof of loss per policy
  • File suit within 3 years
  • Bad faith: Md. Ins. Code §27-301

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Frequently Asked Questions — Vehicle Hits Customer / Pedestrian in Baltimore, MD
How long do I have to file a vehicle hits customer / pedestrian insurance claim in Baltimore?

Under Md. Ins. Code §27-301, Baltimore businesses generally have 3 years from the date of loss to pursue a bad faith action. Your policy may also require prompt notice (typically 30–60 days) and a sworn proof of loss within a shorter window. 3-year SOL — act quickly. Consult a licensed Maryland attorney for your specific timeline.

What should I do immediately after a vehicle hits customer / pedestrian at my Baltimore business?

1) Ensure safety and contact emergency services if needed. 2) Photograph and video all damage before any cleanup. 3) Notify your insurer promptly — late notice can be used to contest coverage. 4) Preserve all damaged property until your adjuster inspects it. 5) Keep all receipts for emergency mitigation, repairs, and any temporary relocation costs.

Can my insurer deny my vehicle hits customer / pedestrian claim in Maryland?

Yes — common denial reasons for vehicle hits customer / pedestrian claims include: Driver operating outside scope of employment.. If your claim is denied, request the specific policy provision in writing. Under Md. Ins. Code §27-301, insurers must provide a written explanation citing the exact exclusion. You have the right to dispute any denial.