A customer slips, trips, or falls on business premises and files a liability claim. Under N.C.G.S. §58-63-15, Charlotte businesses have 3 years to pursue underpaid claims. 3-year SOL from date of loss — act quickly.
Upload your North Carolina commercial policy. Get an instant breakdown citing your exact policy sections.
Get Free Analysis →Under N.C.G.S. §58-63-15, Charlotte businesses generally have 3 years from the date of loss to pursue a bad faith action. Your policy may also require prompt notice (typically 30–60 days) and a sworn proof of loss within a shorter window. 3-year SOL from date of loss — act quickly. Consult a licensed North Carolina attorney for your specific timeline.
1) Ensure safety and contact emergency services if needed. 2) Photograph and video all damage before any cleanup. 3) Notify your insurer promptly — late notice can be used to contest coverage. 4) Preserve all damaged property until your adjuster inspects it. 5) Keep all receipts for emergency mitigation, repairs, and any temporary relocation costs.
Yes — common denial reasons for customer slip and fall claims include: Intentional harm, claims above policy limits.. If your claim is denied, request the specific policy provision in writing. Under N.C.G.S. §58-63-15, insurers must provide a written explanation citing the exact exclusion. You have the right to dispute any denial.