Merchandise, shelving, or equipment falls on a customer causing injury. Under Tenn. Code §56-8-104, Nashville businesses have 6 years to pursue underpaid claims. 25% penalty + attorney fees for bad faith refusal.
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Get Free Analysis →Under Tenn. Code §56-8-104, Nashville businesses generally have 6 years from the date of loss to pursue a bad faith action. Your policy may also require prompt notice (typically 30–60 days) and a sworn proof of loss within a shorter window. 25% penalty + attorney fees for bad faith refusal. Consult a licensed Tennessee attorney for your specific timeline.
1) Ensure safety and contact emergency services if needed. 2) Photograph and video all damage before any cleanup. 3) Notify your insurer promptly — late notice can be used to contest coverage. 4) Preserve all damaged property until your adjuster inspects it. 5) Keep all receipts for emergency mitigation, repairs, and any temporary relocation costs.
Yes — common denial reasons for fallen object injury claims include: Gross negligence without corrective action after prior incidents.. If your claim is denied, request the specific policy provision in writing. Under Tenn. Code §56-8-104, insurers must provide a written explanation citing the exact exclusion. You have the right to dispute any denial.