A customer slips, trips, or falls on business premises and files a liability claim. Under Tex. Ins. Code §541, Austin businesses have 2 years to pursue underpaid claims. Prompt Payment Act: 18% interest on late payments.
Upload your Texas commercial policy. Get an instant breakdown citing your exact policy sections.
Get Free Analysis →Under Tex. Ins. Code §541, Austin businesses generally have 2 years from the date of loss to pursue a bad faith action. Your policy may also require prompt notice (typically 30–60 days) and a sworn proof of loss within a shorter window. Prompt Payment Act: 18% interest on late payments. Consult a licensed Texas attorney for your specific timeline.
1) Ensure safety and contact emergency services if needed. 2) Photograph and video all damage before any cleanup. 3) Notify your insurer promptly — late notice can be used to contest coverage. 4) Preserve all damaged property until your adjuster inspects it. 5) Keep all receipts for emergency mitigation, repairs, and any temporary relocation costs.
Yes — common denial reasons for customer slip and fall claims include: Intentional harm, claims above policy limits.. If your claim is denied, request the specific policy provision in writing. Under Tex. Ins. Code §541, insurers must provide a written explanation citing the exact exclusion. You have the right to dispute any denial.